Forging Unity – The Key Participants

Management Associates Authority, Collective excellence, Collective reflection, Competition, Culture, Human Side of Leadership, Motivation, Uncategorized, Unity, Values

The responsibility for addressing the imperative challenge of creating unity rests upon two different but overlapping groups.   First, it is essential that managers and supervisors, those people invested with formal organizational authority, commit themselves to forging the required unity, both between themselves and between the people that report to them.   The unity of management is a prerequisite to …

Appreciating What Employees Do and “Can” Do

Management Associates Appreciation, Employee Attitudes, Motivation, recognition

Recognizing employees’ efforts is critical to building workplace morale  and motivation. But it can also play an important role in building new skills and capacities. We once surveyed a software development firm in Nebraska. Meeting with a cross section of staff members, we asked a range of open-ended questions, one of which was, “How do you know if you are …

Recognition, Thanks, and Motivation

Management Associates Appreciation, Motivation, recognition

The link between recognition and motivation in the workplace are clear. We need only look to our own experience — the pride we felt when our work was praised by an appreciative supervisor, the improvement in our outlook when we were sincerely thanked for the grunt work we do month in and month out — to understand how the one …

Vision: The Emotional Connection

Management Associates Human Side of Leadership, Motivation, Vision

Much is said today about the role of vision in the workplace. Unfortunately vision is often approached primarily as a tool to be wielded or tactic to be deployed – a mechanistic and relatively superficial understanding unsuited to the task of  capturing employees’ imagination, enthusiasm, dedication, and commitment. A client once took us on a tour of an 800-person plant …

Capturing the Human Spirit

Management Associates Culture, Motivation, Perceptions, Reflective Leadership

Many employees are cynical, apathetic, disillusioned with their work. This is a sad truth of the workplace. What is also true, though, is that none of us want to feel that way about our employment. We would all rather be motivated than unmotivated, rather be fired up about the work we do than indifferent. Given that human beings have a …

Creating Motivation? Or Creating Conditions Conducive to Motivation?

Management Associates Employee Attitudes, Human Side of Leadership, Motivation

Countless leaders have wrestled with the issues of motivation. How do I motivate this or that employee? How do I increase collective motivation throughout my office, department, or organization? These questions address important workplace realities. But are the foundations of such inquiry sound? Do leaders actually motivate employees at all? Research has suggested that a great deal workplace motivation stems …

What Motivates People? (3 of 3)

Management Associates Employee Attitudes, Motivation

Previously this series examined those environmental factors that most led to motivation and inhibited it. These might seem like two sides of the same coin, but there are indications that the two are less intertwined than one might guess. Research conducted by Frederick Herzberg suggested that, rather than opposing ends of the same spectrum, they constitute two different scales altogether. …

What Motivates People? (2 of 3)

Management Associates Culture, Employee Attitudes, Motivation

We previously explored research that Frederick Herzberg did on primary sources of workplace motivation —  things like achievement, recognition, work itself, responsibility, and growth and development. These findings are valuable in themselves, but Herzberg didn’t stop there. He also asked employees to describe times they had been particularly dissatisfied, uninterested, and unengaged in their work. And as was the case …

What Motivates People? (1 of 3)

Management Associates Employee Attitudes, Motivation

Motivation is a central workplace concern. Countless leaders ponder what stimulates it, how can it be sustained, how is it destroyed. Luckily such questions caught the attention of Frederick Herzberg, an American psychologist who became one of the foremost authorities on business management. Herzberg explored the issue of motivation through hundreds of in-depth, open-ended interviews. In them, he asked employees …

Motivation, Culture and “Bad Attitude” Employees

Management Associates Culture, Employee Attitudes, Human Side of Leadership, Motivation

Almost nothing is more frequently lamented in management circles than “bad attitude” employees, those people it seems nothing can be done with. It’s true that few workplace dynamics are harder to address than antagonism, apathy and hostility. But rarely mentioned is the role that sincere and well-meaning leaders can play in creating such “bad attitude” employees. A friend of ours …