Recognition of and appreciation for the efforts of employees is central to a culture of engagement, ownership and commitment. The success of such initiatives, however, depends on more than questions of how, when, and in what venue. Leaders’ efforts at offering recognition are shaped — and potentially limited — by a host of below-the-line mental models, attitudes and values. And …
Appreciating What Employees Do and “Can” Do
Recognizing employees’ efforts is critical to building workplace morale and motivation. But it can also play an important role in building new skills and capacities. We once surveyed a software development firm in Nebraska. Meeting with a cross section of staff members, we asked a range of open-ended questions, one of which was, “How do you know if you are …