Sufficiently recognizing and appreciating the efforts of employees poses challenges at all levels of the organizational chart. Everyone from vice presidents to fry cooks say that they hear about every small mistake they make, but only rarely are told when they have done a good job. This is due, in large part, to distortions of perception. We human beings are …
Appreciation: The Heart of Recognition
When it comes to the role of recognition in the workplace, the knowledge base is clear: we human beings want to be appreciated and valued in the work we do. Recognition, though, is only as good as the spirit that animates it. As a fundamentally above-the-line behavior, recognition can be disingenuous as easily as it can be sincere, perfunctory as …