Communication and the Challenge of Conveying Rationale

Management Associates communication, Decision-making

Of the many content areas workplace communication can be divided into, few are more prone to difficulties than organizational choices and decisions.  The who’s, what’s, and where’s of decisions are typically conveyed with acceptable clarity and consistency. The rationale behind them, however, is not.  In practical terms, this means that while employees typically receive the operational outlines of upcoming changes—this …

Employee Involvement and Participation: Do We Really Want It?

Management Associates Below the Line, Decision-making, Involvement

The benefits of involving employees in decisions that affect them are clear. Victor Vroom, one of the seminal pioneers in areas of motivation and decision-making, once wrote: “Participative decision processes…can provide a training ground in which people can think through the implications of decisions. Participation can also perform a team building function, building positive relationships among group members and helping …

Involvement, Group Decision-Making, and the Path to Optimum Solutions

Management Associates Below the Line, Collective excellence, Decision-making, Involvement, Reflective Leadership

Involving employees in decisions that affect them and their work is crucial to capturing the human spirit in the workplace. Leaders, however, often resist involving employees in day-to-day affairs. Such reluctance stems in large part from leaders’ perceptions of both themselves and their employees. Because they were promoted into a position of leadership (and their employees were not), mangers often …