Communication and the Challenge of Conveying Rationale

Management Associates communication, Decision-making

Of the many content areas workplace communication can be divided into, few are more prone to difficulties than organizational choices and decisions.  The who’s, what’s, and where’s of decisions are typically conveyed with acceptable clarity and consistency. The rationale behind them, however, is not.  In practical terms, this means that while employees typically receive the operational outlines of upcoming changes—this …