Think organizational culture is limited to the formality of dress and the length of coffee breaks? Think again. Culture shapes innumerable aspects of workplace functioning, everything from how information is shared and news is spread to how mistakes are handled and questions are received. But almost no facet of organizational performance is more impacted by culture than interpersonal interactions. The …
How many times have you been in the car, wrapped in thoughts of the day, and found yourself driving somewhere other than where you intended? Defaulting to familiar routines in the absence of conscious thought has uses in life, not the least enabling us to navigate a highly multitasking world. But “auto piloting” in the human sphere ensures that our …
Reflective leaders are distinguished by patterns of regular self-assessment and analysis. Reflective organizations employ similar mechanisms of collective reflection and shared stock-taking. But how are such structures established in the workplace? At the heart of any robust system of organization-wide assessment is the collection of data related to workplace culture and perceptions. Drawing from both quantitative and qualitative evaluations, metrics …