Employee ownership, commitment, loyalty and initiative are key to any outstanding organization. But astute leaders know that such qualities are too important to be left to chance. They must be woven into the fabric of workplace functioning. They must, in other words, be made a part of organizational culture. Take a moment to think about culture. Derived from the Latin …
Many organizations struggle to convey the rationale of organizational decisions as reliably as the operational details involved. A similar challenge concerns the feedback employees receive on the results of their efforts. Employees often say that they are given very little information about the impact of the day-in, day-out work they complete. They may be told they have done exceptionally well. …